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Beauty Rooms at The Oxford Hotel, The Hotel Collection

Overall it was good value for money......however both myself and my friend were quite disappointed with the overall spa experience. On a positive note the therapists were very good a their job in giving extremely good treatments however there was no introductions or discussion re treatments, health issues etc. We were asked to fill in a health questionnaire and gave the cards in together. Neither therapists asked our names therefore did not know who's card was who's, made us wonder if the cards were even read - probably not. The other issue was that the treatments were advertised as half hour each - each one lasted just about 20 mins. Poor show overall. Felt a bit 'conveyor belt' like and rather impersonal. Would not recommend this spa break - sorry!

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