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I've had two IPL treatments here to remove an age spot on my face. The second treatment didn't work. I rang up after the treatment to ask for advice. I actually spoke to the salon manager when I rang in and it was apparent that she wasn't interested in helping me and couldn't get me off the phone quickly enough. She said that as she hadn't treated me she couldn't advise me in any way and she would get the therapist to give me a call. One week on and I'm still waiting for that call! I've had a couple of treatments at this salon and most haven't worked. It seems to me that they are very polite and helpful when getting you to hand over your cash, but if the treatment doesn't work they aren't interested. I can accept that some treatments might not work but if you are expecting decent aftercare avoid this salon.