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Très Health & Wellbeing at Chelsea Bridge

Hello,

I went to the Spa a week ago now, on the 15th of June ‘12 which was a Friday. My Girlfriend and i selected a week day to enjoy the spa as we imagined the rest of the world to be at work leaving us to enjoy the day and treatments in some peace.

Before i go on, i will say the Spa is very pleasant, the staff accommodating, and the facilities very clean!

But here is where our experience fell very short of our expectations.

Bearing in mind we booked a spa day for 2, which in my mind is time to be spent in adult bliss having quality time in relaxation together!? (am I wrong?)

So it was very disappointing not to be told in advance of our arrival that there would be a swimming coach there teaching Children for 4 hours of stay rendering the swimming pool completely useless aside the first 30 mins of our arrival.

There was only ONE member of staff performing treatments, which meant, knowing that we'd booked therapy’s that would last a good couple of hours one of us would be left to our devices for at least that amount of time while the other was indulged. In previous Spa Days experienced all treatments happened at the same time. Obviously if you go to spa day for two you do not expect to be hanging out on your own, hence SPA DAY FOR TWO!?

The other short fall arose with the tiny single serving changing rooms, which was absent of a private shower that i would expect to be there bearing in mind we were not staying the hotel and were now coated in massage oils!

The only showers we had access to were in the main spa area, that are there to make sure you are suitably clean before using the pool or to remove sweat after being the sauna and stream rooms!

My girlfriend also felt very awkward when the children which had their lessons were also bath naked in these showers!

This Spa is NOT RECCOMENDED for anyone who is NOT staying in the hotel with use of their own changing faculties and showers provided by their rooms!

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