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I'd been here before (on a different Wahanda Deal). When I booked the initial IPL appt they didn't stipulate that I needed to use an SPF so as to not have a tan. I only found this out when they texted me to remind me of my appt the day before and I called them, so we had to re-arrange the appt. which was a bit frustrating. Otherwise a nice place, staff are nice enough. Would recommend.