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The facials are performed very well and have really helped my skin. The ambience, products used and the facilities seem to be very good. The therapist also seems to really know what they are doing, the only bad thing I would say is that the initial one hour skin consultation before the facials was overly long and a bit boring- it would be nice if that was shortened or if you had the option to have a shorter one as really it is just someone talking at you about how to look after your skin, which is not really appropriate if you know how to look after your skin and are just having the facials as a pick-me-up. Also after each session the therapists are quite pushy about trying to get you to buy the products, which are very expensive, though they do back down if you are firm. I would definitely go back if they had other deals like this, I had three instant radiance oxy brightening facials for £55.