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East River Spa at Radisson Blu Edwardian New Providence Wharf, London

The venue has great facilities and the value is pretty good. However, some of the guests insisted in talking very loudly in the quiet room and the staff although passing by many times, did nothing to correct this; which ruined the whole point of having the quiet/ relaxation room.
In the evening, they burn overwhelming incense, which won't be to everyone's taste as there is no fresh air coming in to the room. (the doors are closed to exclude noise from the outside, and to keep the heating in) I found the strong smell quite disturbing and not at all pleasant.

If you come at the right time, you may be lucky enough to avoid the boisterous crowd and the incense!

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