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The facial takes place inside a hair salon which was bit strange at first, but once i entered the room it was nicely laid out and quite peaceful. Unfortunately the lights couldn't be dimed, so i would rate the ambience as being below average but the therapist who did my facial was excellent. She told me about the products, and chose carefully the treatment that would suit my skin. I had the deep cleansing facial and it was exactly that, my skin was left feeling super clean and pore free!