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This was fabulous. I found the male receptionist a bit shy, and having to walk through reception at street level in my bathrobe to go downstairs for the sauna and shower a bit strange. Suggested that they use only SLS-free soaps as they can make my skin itch and not natural. The downstairs facilities were excellent. Not sure what the body wrap achieved but it was fine. Otherwise, everything was fantastic. My therapist, Anni was completely wonderful. The sauna was super too, whereas I don't usually care for them. Perhaps it was the infra-red heat that made it a much better experience. I loved the body brushing and may get my own brush. The massage was perfect. Just a great experience all round. Oh, and they let me take home the flip flop slippers, which I love. I wish the manager and Anni all the best in the world.