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Nail Girls

Visited Sep 2011

What a let down Nail Girls was. I was looking forward to coming here for a mani and pedi but the whole thing was a let down. The salon is pretty small and as all manicure stations were busy it felt very cramped and we all had to be careful anytime we moved. The technician actually dropped a pot with instruments in.

The treatments were disappointing, I chose nice colours but the technician put two thick coats on my fingernails meaning they took forever to dry and bubbled. Also my cuticle were covered in varnish. The result was really unprofessional.

For the pedicure you stay in the same chair and just lift your foot up under the table - it was really odd and not at all relaxing. When lifting the feet up and down you had to be ultra careful not to smudge the varnish, but this is really difficult when you can't see what you are doing. The finish on my toes was only slightly better than my fingers but not much.

On the website I read about a drying lounge but I couldn't tell you where this was as I was just told to sit on the couch, I wasn't given a towel to put under my feet so my feet were just on the cold floor.

The staff moaned to each other and myself and the other clients about things they weren't happy with in the salon (they said they used to have a better pedicure area) and they also moaned about not having enough space to work in. This was unprofessional but I felt a bit sorry for them because they were right in what they were saying.

The cherry on the cake is that this place is actually really expensive but I'm not sure what they think justifies the high cost. I don't believe the service, the products (OPI and Essie are miles better than their products) or the finish does.

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