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Me and my friend Michelle had a facial. The type of facial we had meant that we could not enjoy the rest facilities because we were advised that the treatment we were having would not be suitable for the steam room afterwards. We was advised about this in advance when booking the treatment so we was fine with that. When we arrived my friend had her treatment first. The receptionist Shirin looked after me and made sure to show me around and let me take advantage of the facilities that i could use while waiting. I went into the relaxation room, which was lovely, and relaxed in there until my friend was finished. I had my facial with a therapist called Reena, who was very professional and gave me lots of information on my skin type and how to look after it. She was very friendly.
Me and my friend really enjoyed the short time we was there and this was definitely down to the friendliness of Shirin and Reena who put in the extra effort to make us feel welcome.
Definitely cannot wait until we go back!