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Could not fault the spa facilities at all at this place, however, the cleaning staff did come through the spa area, not the treatment rooms, making alot of noise and disturbing the calm. The therapist was brilliant, she did go to the cleaning staff and tell them to stop coming through the spa area. The treatments were brilliant, very relaxing and the therapist knew all about the products she was using. The only negative I would say would be the polish used in the manicure, the therapist herself said it wasn't very good and she was right the polish was chipped within the night and I had only had it done about 5 in the evening. Overall this spa was well equipped and the therapist was friendly and clearly knew her stuff would happily return.