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have been going to Kenji at Hayato for a year now - and my hair has never looked better. I have fine straight frizzy hair which needed some re-shaping after someone used a razor on it! Kenji managed to sort it out and does a great cut, he manages to get some volume into my flat hair as well as a great shape. The complementary 15min back and sholder massage is fantastic and the second best part of the hair cut. Had a digitalperm done on my first visit but it didnt take - my hair was just too fine. The assistants are always so nice and so gentle - they even put little covers on your ears to stop them getting wet. Highly recommend to anyone for any hair treatment (great colour as well) and dont worry about any communication problems - all the staff speak English and are very good at treating non-Asian hair. Very good location - minutes from Covent Garden or Holborn. Great little touches like leaving little greeting cards on the mirror of your station welcoming you.