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Went to the Reading clinic for a skin peel. The therapist was pleasant but was difficult to understand because she had a thick accent. I was there for an hour but only 10 minutes was spent actually on the treatment. The rest of the time was spent filling in forms and trying to sell me courses that cost £1000+ which I don't even need. My skin felt sticky after I left and I saw no results whatsoever. I was telephoned 3 weeks later to ask for feedback. Because it wan't very positive, and to thank me for my time, I was told I would get a £25 voucher. That was weeks ago and it never arrived!