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River Wellbeing Spa at Hotel Rafayel at The Hotel Rafayel

Bought this voucher for me and my friend to go for a relaxing day to rest and enjoy, BUT and thats a big but don't go to this spa if thats what your looking for. As we got there on a friday morning at 10am and the first bad point was there was no parking at all and was told to park in the halfords opposite as you can park there for 2hrs and the receptionist said " as you wont be in the spa for longer than that" which turned out to be very true. When we park and got to the spa, they were fully booked for any treatments so we just had the use of the tiny tiny spa. Now we are both pregnant at the moment so we could not use the Sauna and the Steam room so what we could use was poor, the relaxation room is a room with some loungers on a bit of music playing and thats it (spent 45mins in there until we read all the magazines), the jacuzzi had a maximum of 3 people at one time so a queue formed as the pool which is tiny you had to pay £10 extra to use and could only use with a lifeguard present!! Beyond this is a gym and dont know about you but i dont go to a spa to use the gym. So our experinces was sitting in the relaxation room 45mins, trying to use the jacuzzi but didnt feel we should have to wait and that was it that was our spa day! It was shockingly bad, thank god i only paid £20 for this voucher as i can just stomach the appalling excuse for a spa. Overall review: BAD!!!

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