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This was a wonderful day out for my sister's birthday. It was my first spa experience in England and we really had a lovely day. We were told to bring towels but didn't need them. The negative thing was needing to book so far in advance and only then being able to get 10 o'clock appointments. My therapist was good but I had to keep my trousers on which was odd-I'd have felt more relaxed in underwear under a towel. Also it would have been good to have the option to buy a snack/sandwich as only tea and coffee was available.
However it was great to be so empty-we practically had the pool, sauna, steam room and jacuzzi to ourselves. The staff was friendly and not in your face. After our treatment we used the gym which was a good start to the rest of the day.