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River Wellbeing Spa at Hotel Rafayel at The Hotel Rafayel

Was really looking forward to this and overall it was an ok experience.Had lunch in the restaraunt and was pleasantly surprised to be given a 50% reduction even though we'd had two starters each instead of main course. Found everything a bit impersonal. Had just relaxed into the facial when it was all over. Didn't even have the chance to breath in before I was tapped on the shoulder and asked to move to the next room for a manicure which again was ok. Cup cakes and tea was a nice experience in a small relaxation room heated with a halogen heater. The spa itself is lovely to look at but it felt like it was a new experience for the hotel who haven't quite got it right yet - like no water cooler, cups or jugs for when you come out of the steam rooms. Didn't feel particularly relaxed or pampered - like I said, it was an ok experience.

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