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River Wellbeing Spa at Hotel Rafayel at The Hotel Rafayel

the place is stunning, but the facilities v poor. as soon as we got into the jacuzzi it flooded, all over the floor. we waited 2 minutes between each person entering and still it flooded. V embarassing! you cannot use the pool, and we were not allowed to eat at the restaurant . it was over new year, and i had rung up 2X to check, but on the day they refused us. it did not say we were not able to use it on new years so very disappointing!

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