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by lindakpritchard 1 year ago
It would have been useful if you had brought these issues to our attention at the time, so that we could have taken action to put things right for you. Saying nothing at the time and then complaining later is not helpful to anyone. All of our therapists are qualified to at least NVQ Level 2, with some having attained Level 3 with Distinction, and your remarks have caused considerable upset to the ladies you have referred to as trainees.

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