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Health Club, Gym & Spa at Hallmark Hotel Gloucester

Anonymous

I wouldn't call it a 'spa'. It was more like a local swimming pool where it was crowded with kids screaming and splashing. We were promised robes and slippers which we didn't receive, and the changing rooms were awful. They were tiny and had no changing curtains, just a small crowded and exposed room.
The food in the restaurant was OK. nothing special, over priced. The breakfast was better, but found myself constantly asking for more butter or jams as they quickly ran out over and over. Same goes for the pastries.
The room itself was also OK, the bed had a few marks on it and one of the walls by the bed was badly marked which did not do the room any favours.
I don't think it was went the £120 I paid. Maybe £70 at the most it's worth.
When I first entered the hotel to sign in, the receptionist said I had already checked in?? After 15 minutes of confusion, they said someone has checked in under my name. Slightly worrying. Made me fill out another form and it was just forgotten about?

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