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The customer service that I received from Miss Wright not welcoming at all. I felt as though the procedure was being rushed and she did not go through the procedure with me (i.e. Miss Wright did not outline the amount of product she was going to use). In addition, she needs to address her attitude, as her attitude was not pleasant when she was speaking to a customer/ potential customer on the phone. At the end of the procedure, I felt as though the LED teeth whitening treatment made hardly any difference to my teeth. I expected so much from Harley's, as it’s a prestigious organisation - I feel as though my money has been wasted and I will not be visiting here again.