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The spa facilities are fine. They do the job and are kept clean, but they are basic.
The day itself was fine, nothing to complain about. However, I have had better spa days at different locations. Even without lunch or a treatment included a welcome refreshment would be nice - this is done at many other spas. We weren't given robes, just towels and slippers.
A deal with lunch included would be better as £20 just for the day with basic spa facilities isn't something i would pay for again