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this place is gorgeous, there was so many nice little touches that ive never had on other spa days, the whole place smells delicious, they served us fruit tea on arrival after showing us around the spa, then a fruit smoothie later on in the day, the relaxation room is perfect, beds are so company with fresh fruit to pick at,theres jugs of lemon infused water everywhere, which really helps with the cleansing feeling, the ambience is just spot on, and we were lucky enough to have good weather to take advantage of the gorgeous japanese garden outside, which i imagine in summer is the perfect place to relax.
the staff were so lovely and polite and completely in fitting with the rest of the spa, we paid extra to have the hammam massage, which was fantastic, really recommended!the staff are very good at finding out what you want from your massage and really taylor it, which makes it feel so much more personal.
The only thing that i would say could be improved is the sandwich selection on the afternoon tea, i think if i went next time, i would try the food of the proper menu as it looked great.
Honestly i cant recommend this place enough, its the perfect relaxation haven for me and my mum loved it to!