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Would definitely go again. The staff were excellent in all the hotel and the spa. Maybe a little under staffed for the bar but very well managed. The rooms were very good remembering it is a historical hotel and not to have the latest gimmicks. The spa facilities and staff were amazing. My wife had treatments and was extremely happy with her treatments. Better than any she has had in London. The overall atmosphere of the hotel was relaxed and pleasant which was everything we could have hoped for. Perfect for a weekend away and as a package tick more boxes than my wife and I even had.