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I went with a friend for the Eat Sleep Treat package. On the positive side, the hotel staff were very friendly, the food was delicious and the pool and steam room were very nice. But this spa definitely has the feel of a formerly grand manor gone to seed. All the carpets look very outdated and quite grubby, the relaxation room was a bit dusty and overall it looks a little bit run down. It was also very cold throughout the spa (apart from in the pool room) and when we went for our treatments, both my friend and I were quite chilly which slightly marred the experience. The facial itself was very nice and relaxing, but it was cut short. We had bought a 60 min treatment, and mine ended after 40 mins. We also found it quite frustrating the spa only offer you 1 towel for your whole weekend, and charge you for the use of extra towels. If you go in the swimming pool and hot tub and then dry yourself, you will not have a dry towel to use for a shower at the end of the day. Despite definite room for improvement, we both really enjoyed our stay, and were made to feel quite welcome. The grounds are also gorgeous.