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The place is cosy and even though it's small (the shop and therapy room behind the shop) it was quiet and relaxing. The actual therapy room is atmospheric and calming. Didn't have much of a chat with my therapist, I didn't mind as I was really tired, but it would have been useful to have had the chance to tell her about my health concerns/issues and which parts of my body needed more focus (I didn't get a chance to tell her that). However, the massage was good, deep and just what I needed. I would return.