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Beauty Rooms at Shrigley Hall Hotel, The Hotel Collection

The Spa and the restaurant had excellent facilities and customer services. Unfortunately we suffered mix up with room bookings, followed with being put into an already occupied room, after this was resolved we then were treated rudely by a trainee receptionist who did not action a call to reception. In addition to this one of the rooms had a broken window so it was stuck open all night through gales and storms and the other room had a bathroom that had not been cleaned.

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