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I have been having hollywood waxing for a good year and a half now. Paula is very professional and has always treated me as her most important client. I'm sure she treats all her clients the same. She makes you feel very comfortable having this intimate waxing and always makes sure you are ok.The waxing itself was painful the first time but Paula would take it slowly at first. Now it is hardly painful at all, and we can have a ongoing conversation during the whole treatment. I wouldnt hesitate to recommend her salon to all friends and family.