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The Spa at The Mere Golf Resort & Spa

Verified (?) Visited Jun 2011

An excellent day - first class spa facilities in a relaxing and quiet atmosphere. Staff friendly and helpful when asked but would have been great if they had explained on arrival the procedures and on departure the receptionist was a bit off hand when I said the treatments had been paid for. NB Her colleague stepped in immediately and resolved the situation giving excellent customer service. The therapist was friendly and gave an excellent facial. Massage was quite good but I've had better. Fish pedicure good although staff member used the same towel for both my friend and my friend's. Good to beable to use the swimming facilities before and after the treatment. Excellent choice of food on the menu at lunchtime and service was first class. Good service throughout re refreshing water drinks.

Overall - well worth the money and a good day out. Would go again and if you haven't been then go - you'll not be disappointed

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