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Disappointing. Made an appointment for mid-December (straight after purchasing the voucher a month or so before) only to call 2 days before to confirm my appointment to find it wasn't in the book! Have now just gone to make another appointment (as nothing was available until the new year) only to find the voucher expired on 13th Jan. Such a shame as it was a good deal :( I can't comment on the facilities or ambience as i never got the opportunity to go.