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When I first arrived at the salon/clinic, I was a bit dubious due to it's location but once I was inside and met the consultant, I quickly began to relax.
I was a bit nervous about having my teeth whitened for the first time as I do have some sensitivity in my gums. The process was fairly quick (I was out within the hour) but done very efficiently. I only experienced a couple of twinges of sensitivity but nothing major. The lady put a radio on in the room so I didn't have to lie down in the dark in silence. She frequently checked that I was ok and that the process was working ok. She explained everything well and gave me info to take away about the aftercare.
At the beginning she had mentioned about an aftercare kit to take home but I think we both forgot about it in the end.
I was very grateful that she honoured the 7pm appointment as the salon closes at 6pm on a Thursday but site hadn't been updated with these details. She was very personable and gentle which helped put me at ease.
Overall, I would definitely recommend this salon and the treatment.