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spa LONDON at Marshall Street


Verified (?) Visited Jul 2014

They are short staffed at the moment so the therapist had to leave another customer to come to the front desk when I arrived. I was then told that as the other customer had arrived quite late it would mean she wouldn't be able to finish in time for my appointment (even though I arrived 15mins). I explained I had plans straight after my appointment so wouldn't be able to wait or start later than the pre-booked appointment time. This whole situation was quite awkward even though I understood the pressure the therapist was under and don't see this as her fault. I had my appointent on time and the facial was good however I wouldn't recommend this is you are looking for a relaxing experience. This is ok if you would like a functional quick facial rather than enjoy a relaxing spa ambiance.

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