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The Escape Spa at Hilton Southampton Hotel

Anonymous



Verified (?) Visited Jul 2014

Having used last minute on numerous occasions to book spa treatments this fell dramatically below the standard previously experienced and expected.

On arrival the staff were unaware of the package and made us pay for our "Inclusive use of the facilities" until I had to go and print off a copy of the receipt. The facilities were extremely basic; the pool was too small once more than four people were in it and the temperature in this hot climate was still too small.

I would not take another package through these again and has left a bitter taste after what is meant to be a relaxing day.

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