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The venue was beautiful set in stunning grounds, the building inside was clean and well kept. Spa and relaxation room well equipped and very nice. Facilities were pretty good although small, could have done with a jacuzzi and steam room wasn't working on our trip. I was disappointed at having booked online and been told arrival of 10am which suited as had distance to travel however on phoning to book treatments was told I was booked in for 9.30am and was no other times available although had stated 10am arrival? Treatments were good and staff friendly and helpful although 'hot stone massage' was stated on deal but was told only entitled to 'deep tissue'? Afternoon tea was very good and plentiful although a bit of a wait for not being overly busy.