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Please don't go by the 60 mins mentioned in the description.
I went in imagining I'd get a full 60 mins facial.
8 mins - to realize you're in their clinic
8 mins - for them to clean-up/ prepare the room
10 mins - to discuss your skin condition
34 mins - Actual facial (felt like she was in a hurry to finish).
The lady went on and on about the recommendation of products and routines she'd suggest 'After' the facial. Well... all she did was made a false promise of mailing it to me next sunday!! (got the facial done on tue). That seemed a little strange. Haven't received any advice from them since!
She did not bother to advice me on after care. After asking her a few times, she asked me to buy some stuff from boots.
I'm Asian, no idea if things work better for others!!