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It easy to buy the voucher online, however it was very difficult to book the appointment for a massage. It took 4 phone calls on different days and an email. Every time I called I got through to an answer-phone. I left a message every time.
When I eventually managed to book the appointment, it went like clockwork. The staff was polite, friendly and efficient. The establishment was clean and calm. I had a really good massage.
I don't think I will go back, purely because it is so difficult to book appointments.