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I bought a Groupon voucher. Called to make an appointment, took time off work, went to the Salon and it was SHUT!. Left many messages, no one even bothered to return my phone calls or to apologise as the Salon was shut on the day. Finally after may complaints to Groupon I got my refund. I wouldn't touch these unprofessional people even if I had a free coupon. Totally unprofessional with zero British etiquette. Stay well away from this salon.