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The overall experience was really relaxing and enjoyable. I hadn't realised however that there wasn't a pool so that was slightly disappointing when we arrived - but clearly I should have read their website more thoroughly!
The facial was perfect and the 2 course lunch was absolutely fantastic.
However, the facial was 25 minutes later than scheduled due to the staff not having the rooms ready. We were therefore later going down for lunch and subsequently late for our next treatment. I just thought that as they had made us late for this treatment, that they would just start the treatment later however they advised that we had already gone into our treatment time and so we got a much shorter massage than anticipated...