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Macdonald Forest Hills Hotel, Resort & Spa

Anonymous



Verified (?) Visited May 2014

Book treatments well in advance as there are only 4 treatment rooms and spaces fill up quickly. The food was alright, the spa was not as clean as it could be and the jacuzzi wasn't working (this can't be helped but it impacted on my experience). We turned up at the check in time we were given and our room was not ready. The hotel, staff and ambiance were the redeeming factors. The hotel rooms and lounge were lovely, the staff were really nice if a bit slow (it took20 mins after my second time asking, to get a pot of coffee in the morning with breakfast). The gardens were beautiful and lovely to walk through. drinks were quite expensive there. £10 for a tiny cocktail! All in all a so-so experience. some things were very good some not so good.

Venue scores
Cleanliness
Staff
Ambience
Value
Spa Facilities

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