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I had a massage and facial at this spa and while the treatments themselves were good it was let down by the venue itself. As the spa is attached to a gym it got quite noisy at times and I could clearly hear screaming children which at times killed the ambiance.
The therapist was nice but my friend told me later that her therapist had asked her questions about what she wanted out of the treatments and wrote down all the products used in the facials for her including skin care tips and what sort of daily skin care maintenance she needed to do for her skin.
I think if I was to go again I would check and make sure I went at a quiet time of day.