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Solent Hotel & Spa, A Shire Hotel

Anonymous



Verified (?) Visited Apr 2014

We enjoyed our day but the service really let the place down. We were made to wait for 15 minutes before we were taken through to the spa area and given our orientation. Same problem at lunch- sat down only to be ignored by staff whilst they served other tables, two of which sat down after we arrived. Spa treatments were great just wish the service could have matched up to this.

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