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by agusia76 1 year ago
Hello Shafi First I must apologize that the place looks simple and sparse and clinical and we use one of the best natural products and our entire facials are more than facial as they have holistic approach. I am sorry that the place is not overloaded with modern and all unnecessary stuff. I believe it is what people are looking for those days if they want to really relax? I am as surprised as you complemented us after your treatment and you haven’t told us directly that your skin feels uncomfortable. And also you are returning Client, so if you don’t like our ambiance why you chose our place again? Yes, we have only one skincare therapist, that is professional and qualified and she is not doing all services at the same time... This is obvious that you met only one therapist as you came for facial treatments. Regarding the treatment (it takes 75-90 minutes as per our website) depending on the skin conditions. And also would be good to take under consideration the consultation time, preparation of the products, warm compress and not only “hands on treatment”. We believe our treatments are great value for the offered price. I can also assure you that all previous Clients were here but I guess they have probably different expectations and found our treatment enjoyable. Thank you so much for interest in Planet of Joy and I am sorry again that we haven’t met your needs. We hope you will enjoy your treatments elsewhere and finally find the right and DECENT facial therapist for yourself. Planet of Joy Team

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