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This is actually my second visit to the planet of joy; both times I had a facial. The therapist who done my facial on both occasions was the same lady and she actually remembered me, which was nice. The therapist was very knowledgeable and interested in what I wanted from the treatment and gave me genuine advice on what she thought was best for my skin. I did not feel like she was trying to push me to buy anything or go for anything that I didn't require. During the course of the facial she was attentive and made sure I was very comfortable. The facial I had on this occasion was the detoxifying one and my skin felt lovely afterwards very clean and fresh, once again the therapist took her time and didn't cut any corners and even gave me extra time on the head massage. I will definitely be returning here for the chocolate facial.