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by Vida79 6 months ago
Hi Simos, Sorry to hear you had a bad experience with us at N.SPA. I have looked into this, you had a voucher which clearly states that the purchased was for a file, buff cuticle work and shellac. You had a option to upgrade your pedicure to a full pedicure for £10 but you did not want to do this extra service when you booked. Unfortunetly as you was the last client of the evening there was not enough time for the girls to up grade your pedicure and it was almost 8pm which is closing time after a long day. PLEASE NOTE: We at N.SPA do not tolerate abusive behaviour towards any staff, if you had a complaint you should of contacted the shop the next morning to speak the manager.

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