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I didn't feel this was good value for money. I pay £27 for a facial here, which felt rather short. They tell you it is a 1h facial but the truth is that they leave you with a mask on your face for almost 30 mins, so the facial itself really only lasts about 30 mins. They put very few products and little quantity - felt as if they felt they were going to run out of it otherwise! The neck massage was very poor quality and lasted no more than 3 minutes. The venue was not nice either: very dirty, dirty towels, and the facial room is underground where there are no windows and it was very hot. I would not recommend this to anyone unless they sell it to you for like £5 or less.