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We were fortunate that it was a hot day so we relaxed by the outdoor pool which was lovely although there were a few bugs floating on top and this could have been better by a general sweep of a net every couple of hours. This was minor and did not spoil the enjoyment. Food was delicious (v. healthy though as you'd expect) and as it was a buffet you could help yourself to a much/little as you wanted. I have been there in the evening for a spa and dine experience where it is not buffet style and my husband and I were both a bit peeved at the portion sizes. If you're having a treatment get there early because they definitely finish them bang on time! All in all we had a lovely time in a place that has definitely got more of an exclusive feel than Champneys for example.