Copywriter and Assistant Merchandiser at Wahanda. Beauty obsessive, glossy magazine addict and Jaffa Cake queen.
Not a great experience whatsoever. Appointment was at 11:30 and was still waiting to be seen at 12. Therapist was in the middle of doing another clients nails and I sat waiting while she did so. When her manicure was done, the therapist pulled me into one of the treatment rooms and basically said she still had to give the last client a 30min BNS massage and that I should sit at the nail counter with my hands in acetone dissolving my shellac. I did as she asked as by this point I wasn't leaving without my booked and paid for treatment!
Finally the other clients treatment was over and I had the therapists full attention. She worked speedily on my nails (so far so good) but then began hacking away at my cuticles which hadn't been soaked or prepped and what ensued was actually quite a painful experience.
The overall finish of the manicure was average - good shiny application of gel polish but some fingers were not painted all the way to the cuticle and have been left with polish on several of my fingers and down the side of the nail. No nail edges were sealed either which probably means that the mani is going to last a week at max!
Only positive outcome was that I got my shellac removal for free - as a good will gesture for the late running. The therapist was also quite pleasant in her nature. However, definitely not returning again.
Another great appointment at Splash salon in Goodge Street - now my regular for not only gel manicures but also for waxing. On this occasion my therapist was running a little late and I did have to wait a while for her to finish a previous client but I was in no hurry but not too much of a big deal. The manicure itself was perfect, the only thing I would say is that my therapist was a bit rough and heavy handed with my cuticles and I did have to ask a couple of times for her not to be so rough. Other than that , perfect as usual!
Fab wax as always at Splash. I had Rosa - she is the best. Whole wax done and out of the salon in 20 minutes. Super speedy and excellent service. Will always go back each month!
Another good wax at Splash! This time i had the therapist Blanca (for the first time) and she was great - very thorough, quick and friendly.
I went for a Sunday Night Replenish Spa Break and have awarded it 4 stars.
I had a Ladies Hollywood Waxing and have awarded it 5 stars.
I had a Mellow Mama and have awarded it 5 stars.
Overall, the facial was of a good standard however there were a few niggles that could have made it an even better experience. The lighting in the room was extremely bright making it a little hard to fully relax, when the mask was left on for 10 mins, the therapist completely disappeared and i was left wondering if she as going to return at all and although the steam element of the facial was good, i felt that this could of perhaps been utilized with some extraction (not currently offered) instead of another double cleanse. Also, no consultation took place prior to the treatment to ask about specific concerns, and just a "have you had an allergic reaction to products?" was asked. Despite the above, the therapist was very knowledgeable, welcoming and friendly and really did give my face a thorough cleaning and exfoliation and i was left with smooth and supple skin.
Another good wax at Splash Goodge. Have been several times and the staff and service is always tip top and wayyy above average. Will of course be returning for my next one!