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Venue rating

2.0

4 reviews

  • Ambience
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Your Dentist Victoria
Your Dentist Victoria
81 buckingham gate,
victoria, London, SW1H 0EU
United Kingdom

Dental Spa

Your Dentist Victoria
81 buckingham gate,
victoria, London, SW1H 0EU
United Kingdom

Opening hours

Mon - Wed 8:00 am - 6:00 pm
Thur 8:00 am - 8:00 pm
Fri 8:00 am - 6:00 pm
Sat 10:00 am - 3:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Your Dentist Victoria

Our practice combines the advantages of a local dentist close to your home or workplace, with the convenience of branches throughout central London. We pride ourselves on offering each of our patients a personalised service where they feel well looked after and cared for. Our high quality treatments include veneers, crowns and bridges, teeth whitening, dental implants, and specialist dental options such as periodontics, prosthodontics and orthodontics. We also offer emergency dental services. To complement our dental practice, we offer a range of facial rejuvenation and anti-ageing treatments. Most of these come with a free initial consultation giving you a one-stop shop for dental work, a smile makeover and a virtual facelift.

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Comments

Reviews (written by customers after their visit)

2.0

Chain rating

Based on 4 reviews

5 stars 1
4 stars 0
3 stars 0
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Dental Treatments (4)
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Posted 3 months ago
This was the WORST experience I have ever had at a dental office. STAY AWAY! I arrived 20 minutes early and the female dentist arrived 15 minutes late. I sat in the cold uncomfortable waiting room for 35 minutes. When the female dentist finally arrived, she complained about not finding parking, hence she was late- no apologies! I was briskly escorted to the room (as she was still wearing her coat), sat down and was immediately told that since she was late, that would not affect the amount of time my cleaning would take! Really?
I was never introduced to this woman so I don't know her name, she started prodding in my mouth and told me I needed may fillings refilled etc... Well, as I go to the dentist 2-3 times a year for cleanings (I am American), I knew this was not true (...and was told by my original dentist-my teeth are perfect and I am fine! (a week after this debacle)).
Unfortunately, I had prepaid for my cleaning, but I felt so uncomfortable with the dentist and assistant I decided to leave (who cares about the money). I started to get out of the chair and was physically pushed back into the chair! Seriously - this was unreal. I told them I was leaving and their response was... 'Are you scared?' Are you kidding.. yes.. of their inadequate knowledge of teeth!
As I was leaving the chastising continued. I told them I was not scared but was not staying around to have any type of treatment done by a quack.
The only reason I ended up at this horrid place was that it looked decent and I was in the middle of moving and needed a dentist that was closer- however, I have decided that commuting to my original dentist is well worth it!
My advice to you.. don't risk it, your teeth are too important to lose!

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Posted 8 months ago
Appalling experience. From walking into the gloomy reception to when I left a measly 10 mins later. Paid for a classic scale and polish, immediately told that this treatment wouldn't be enough to remove staining, if I wanted that I had to pay an extra £40 which I declined. The dental assistant was friendly enough but there was little care or attention to detail, just lightly scraped my teeth and applied some paste. When I left my teeth didn't look or feel any different, a complete waste of money. The fact they charge £69 for this service is absolutely disgusting, have paid much less at other dentists for a 30 min clean that removed all staining. Avoid!!

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Verified review Visited June 2014
Posted 8 months ago
Sorry but this was the worst dental experience of my life. Reception was empty when I arrived, took 10min after ringing the bell before someone came to the desk. I had to request a New Patient Form and information on the procedure myself, knowing from past experiences that this is necessary. Was told they were running 5min late. I waited 40min. Toilets were locked, so was directed to the staff toilet that had no loo paper and no soap for hand-washing...made me wonder about the hygiene. Finally got into the dentist chair where the staff were admittedly very friendly, however the dentist interrupted the procedure set-up to take a personal phone call about home internet, did not change gloves after handling her phone and put them straight back in my mouth. The procedure itself was the most painful I've ever had - I have had hygienist appts before, but this was causing my mouth to bleed profusely and I was more than relieved when the short session (20min, despite supposedly paid for 40min) was over. They gave me a special polish treatment to say thank you for not complaining about the wait, which I accepted because it was pain-free. But by the session was over I was in so much pain I could hardly speak and had to request numbing gel. My gums continued to bleed for a while afterwards. I don't normally complain about services, but I feel you should be warned that this is not at all a professional service. Would never go back again.

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Verified review Visited November 2013
Posted 1 year ago
I was very pleased with the treatment I received! When the dentist realised that I needed only one x-ray, she focused on better teeth-cleaning, in order to makes sure that I got the full value of my voucher. As she was analysing the x-ray, her assistant kept me company in a friendly and polite way. The teeth-cleaning was slightly uncomfortable because it involves cleaning under the gums, but totally worth it! I strongly recommend Your Dentist!

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