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Venue rating

3.0

7 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Young Honeys
Young Honeys
151 Goldhawk Road,
Shepherds Bush, London, W12 8EN
United Kingdom

Salon

Young Honeys
151 Goldhawk Road,
Shepherds Bush, London, W12 8EN
United Kingdom

Opening hours

Mon - Closed -
Tue - Fri 11:00 am - 7:00 pm
Sat 10:00 am - 7:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Young Honeys

Young Honeys is a family hair and beauty salon, designed to cater for the entire family to make the overall experience of getting your hair and beauty treatments done much more convenient.

Owners of Young honeys know only too well the difficulties faced when going to the hairdressers especially if you have children with you. They have created a new concept in hairdressing that takes the strain away from hairdressing with children and created an environment that is entertaining convenient and fun for both children and adults. A family hair salon specialising in beauty haircare and cuts, a one stop shop for the entire family where everyone will be excited to visit. As we at Young Honeys have children ourselves we know how hard it is to find somebody who is patient with children and able to put them at ease because not all children enjoy getting their hair done and parents often have to go to several places to get har and beauty treatments done.

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Services

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Comments

Reviews (written by customers after their visit)

3.0

Chain rating

Based on 7 reviews

5 stars 1
4 stars 2
3 stars 1
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Facials (3)
  • Haircuts and Hairdressing (2)
  • Therapeutic Massage (2)
  • Waxing (1)
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Posted 1 year ago
I booked a deal through a voucher site for a half hour facial and one hour swedish massage. I went on one of the hottest summer days in 2013, and was taken into a tiny cluttered room where my treatment was started. The sponges the girl used for my facial did not look clean at all. At one point she left me on my own, without a word of why she was going or when she was coming back, for around 20 minutes. When she did come back, while I was still lying on my front, she rubbed the side of my neck for 5 minutes, left the room, again without a word, to shout at some children who were making noise outside the room, came back in and rubbed the other side of my neck for around 3 minutes, proclaimed that I was done.

I absolutely could not believe the lack of professionalism, service, and general demeanour of the staff. I tried to complain and get my money back, but was told since I had cashed the deal that I wasn't eligible for a refund. I would discourage anyone from going there. It was the worst purchase decision I have ever made and I felt completely cheated.

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Verified review Visited January 2014
Posted 1 year ago
I had a Wash, Cut and Blow Dry and have awarded it 5 stars.

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Posted 1 year ago
I bought a voucher and tried to book it in but the lady on the phone was rude and said there were no appointments available at all within the next 2 weeks! Rubbish service. Got a refund through Groupon.

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Verified review Visited August 2013
Posted 2 years ago
I would definitely return for another clay facial - it was a lovely, relaxing experience, and my therapist was professional and friendly, giving me information about the treatment as she worked. The facilities are small, but comfortable and I felt right at home!

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Posted 2 years ago
I had a lovely experience having a facial at Young Honeys and would be more than happy to return. The therapist was excellent, chatting to me about the procedure and putting me to my ease. Her massage was strong and I felt rejuvenated and the clay facial was very cleansing but gentle. The facilities are simple but comfortable, and I ended up buying some of the Bentonite clay that was offered for sale, so that I can try doing the facial for myself!

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Posted 2 years ago
I booked an appointment with Young Honey's for a friend of mine which suggested a 1 and a half hour treatment for a wash, cut and blow-dry. Unfortunately, due to a last minute medical delay my friend and I were running late for the appointment. We tried calling the salon numerous times and nobody answered the phone. Therefore, we decided that since we had booked through Wahanda, we should go there anyway since the duration of the appointment was supposed to be an hour and a half. We reached for a 3 pm appointment about 35 minutes late. The moment we arrived we greeted the lady on the desk in the salon (she was the only one there in the entire place) but she was on the phone and told us to wait. She took about 5-7 minutes on the phone, after which we showed her our voucher and apologized for our delay. She seemed quite firm to begin with and told us that she cant provide us with any service as we were late and she had a customer coming in 25 minutes. Once again, her phone rang and she made us wait another 5 minutes. We then asked her that since our appointment duration was supposed to be one and a half hours long, though she had a person coming in the next 20 minutes, could she just provide us with a simple wash service or cut service, which wouldn't take her more than 20 minutes to provide anyway. To this, almost bordering on rudeness she told us that we should 'stop harassing' her as she cant take us now because we were late. We then argued with her that if we had come in time, and her other appointment had been booked, then how would she have served her other client as our appointment was an hour and a half long, to which she said - they would have waited! Basically, after a 10 minutes argument, which didn't make sense to my friend and I at all, as there was NO one at the salon, there was no rush, and the lady was changing her explanation of refusing us a service every 2 minutes, we gave up and walked out WITHOUT the service that we paid for! She wouldn't even consider re-scheduling it for us. I highly advise NOT TO GO TO Young Honey's as you might have a disastrous experience like we did.

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Comments

1 year ago
I had a similar experience at this place. Would never go back.

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Verified review Visited May 2013
Posted 2 years ago
They were accomodating in arranging an appointment for me the day after I called and asked for one. The therapist was late starting the treatment, but was very friendly and chatty.

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