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Venue rating

3.8

10 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Sarah Jones London
Sarah Jones London
London Stansted Airport,
Waltham Close, Stansted, Essex, CM24 1PP
United Kingdom

Hotel Spa

Sarah Jones London
London Stansted Airport,
Waltham Close, Stansted, Essex, CM24 1PP
United Kingdom

Opening hours

Mon 10:00 am - 5:00 pm
Tue - Fri 10:00 am - 9:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Sarah Jones London part of You...Spa

You...Spa brings together the perfect combination of spa treatments, signature therapies and workshops; where the soul purpose is literally you. At You...Spa one can enjoy a totally unique experience where the focus is placed soley on treating each client as an individual; mind, body and soul and on developing the purest treatments and sourcing the highest quality products.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Stansted Airport?
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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 10 reviews

5 stars 2
4 stars 4
3 stars 3
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Face
  • Facials (4)
  • Massage
  • Aromatherapy Massage (2)
  • Indian Head Massage (3)
  • Therapeutic Massage (4)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Posted 2 years ago
I would not waste time and money visting this venue.

My massage was meant to be an hour and was cut to half an hour, even though I paid the full price for 1 hour.

We were meant to be 'treated' to a glass of Champagne - but we were not even offered that - just a glass of tap water!

Really awful - would not go there again!!!

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Verified review Visited July 2011
Posted 3 years ago
Treatment was very good and relaxing, therapist was very friendly and facilities really good, The only down point was that there was a lack of seating around the pool with only 3 seats for everyone to use as some were broken. But otherrwise an absolute bargain.

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Verified review Visited October 2011
Posted 3 years ago
I thought it was ok and with the deal, great value for money. The products that are used in the treatment areas are superb and would recommend them to anyone! The treatment area was nicely laid out and suitably calming and tranquil...no fault there.

I was surprised that there were no facilities in the pool/sauna/steam room area for drinking water and it was problematic getting water from the staff...given that there were signs up reminding people to stay hydrated especially when using the sauna/steam room there should have been some provision. A water cooler and cups would have been ideal and very easy to install.

There was no Jacuzzi which was a disappointment, instead there was a large childrens splash pool...the area taken up with that could easily have been split into two so that there was some kind of Jacuzzi.

One more issue that we had (as did all the other visitors to the pool that day) was that there was very little seating around the pool/sauna/steam room area...specifically there were 2 loungers and 2 chairs....well 4 seats quite simply are not enough.......people were having to sit on chairs from the reception area (putting their books and reading materials on the floor as there were no tables) after asking for some kind of seating other than the floor...hardly conducive to the relaxing spa experience that the spa is meant to be offering!

In conclusion, more seating, tables and water provisons would have made the spa a much more comfortable experience. I wouldn't go back again unless I got another very good deal.

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Verified review Visited August 2011
Posted 3 years ago
This was a great offer. My daughter and I had a lovely day. The treatment and staff were great. The pool was fine until a few hotel guests joined us. Then it was a bit small and crowded. Would definately recommend it to friends and family though and would go again myself.

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Verified review Visited May 2011
Posted 3 years ago
This was a very enjoyable experience and great value - customer service was very good if somewhat erratic in attendance! Friendly and courteous staff, very nice pool and intense steam room and sauna. Recommended.

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Posted 3 years ago
The hotel was easy to find with plenty of parking. It looked quite modern and impressive as you go in the foyer. The spa and pool is tucked away downstairs. The spa didn't have a receptionist so we had to wait for a therapist to between treatments to book us in. The pool facilities are part of the hotel health club and have their own reception. We were not offered towels but received one when we asked. The changing rooms were clean and had plenty of lockers. The pool itself was quite cool and there is no hot tub. The sauna and steam room were ok. As we finished a mother and baby swim class had arrived so do check before you book. The spa area was relaxing but a little cold. The treatments however were very good and the treatment rooms soothing.

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Verified review Visited March 2011
Posted 3 years ago
The hotel really needs to update the 'spa' facilities.
No hot tub, mould in areas, cold pool etc. I also found the treatments and little squeezed in together.
The restaurant had lovely food but service is very slow and they gave me the wrong order.
Good hotel but needs a little TLC in the pool area. Gym was well equiped though.

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Verified review Visited March 2011
Posted 3 years ago
I was thoroughly impressed with the facilities and the service I received at Radisson. The treatment was great value for money. I will definitely be making a trip back again in the near future.

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Verified review Visited March 2011
Posted 3 years ago
This venue could do with a jacuzzi but everything else is perfect the staff are helpful and kind. parking is good as its free. the threapy rooms are warm and cosy and ake you at ease straight away.

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Posted 5 years ago
Having enjoyed the beautiful surroundings and friendlyness and helpfullness of the staff, I am delighted I went for my first spa day ON MY OWN. Being a guy, I was a little embarrassed about doing this kind of thing without my wife there too. However, I was made to feel extremly comfortable and would happily ply this comapny with mine and my families business in the near future.

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