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Venue rating

3.8

24 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Xander and Xaviar
Xander and Xaviar
1 Winslade Way,
Catford, London, SE6 4JU
United Kingdom

Salon

Xander and Xaviar
1 Winslade Way,
Catford, London, SE6 4JU
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Salon in Catford
Tagged as: Salon
A few seconds ago

Comments

Reviews are written by customers after their visit.

3.8

Chain rating

Based on 24 reviews

5 stars 11
4 stars 5
3 stars 3
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (5)
  • Hair
  • Blow Dry (1)
  • Hair Colouring and Highlights Treatments (1)
  • Hair Conditioning and Scalp Treatments (1)
  • Hair Extensions (1)
  • Haircuts and Hairdressing (5)
  • Hair removal
  • Brazilian Waxing (4)
  • French Bikini Wax (2)
  • Hollywood Waxing (5)
  • Waxing (8)
  • Massage
  • Deep Tissue Massage (1)
  • Nails
  • Manicure (2)
  • Pedicure (2)
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Posted 1 year ago
I visited Xander and Xaviar to use a 2hr pamper voucher bought online. As per other reviews, the 2hr pamper voucher was complete false advertising because at best what you get is a facial, and nail polish. On arrival the salon looked good and staff were friendly. I had the one therapist who undertook my facial which was good, my skin did look noticeably better when she had finished. But that is all that was good. The massage was barely a massage, lots of rubbing of the tops of my arms but not a massage. My neck and shoulders barely got touched.

I was more hopeful that the manicure and pedicure would be better, I was wrong. I had been warned that it was a mini mani and pedi, but my problems began when I asked if they could remove my shellac nail polish. The therapist really struggled with this form the beginning, especially with the foils. The foils used looking more like kitchen foil which is much stiffer. While my toes soaked (not in water but in acetone, the therapist started on my nails and I have never known anything like it. The therapist attempted to file my nails by forcefully going back and forth with the nail file. I have had enough manicures to know that you should only ever go in one direction with nails. No one had clearly told her. I had to get her to stop and while she attended to my toes, I went over my finger nails myself. Fortunately for me most of the shellac came off without much fuss, but for the ones that remained firm, my poor toe nails were scrapped with the cuticle remover tool and then filed to within an inch of their life. I did attempt to stop the therapist, but they looked so bad due to the way they had been scrapped, I had to let her finish.

I was also told that only clear nail polish was free and I would have to pay extra if I wanted a colour. I choose the free option and got just one coat on my fingers and toes. I did get my eyebrows threaded and this was done by a different lady. While more expensive then you get in other places in South London (£4, other places charge £2), a nice job was done.

I would only recommend Xander and Xavier for a facial and maybe eyebrows. Go elsewhere for any sort of nail treatment.

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Posted 1 year ago
This is the best experience in beauty i have had in awhile, i have visited salons in this particular area but i think i have finally found the ONE, Please come down our end i know the ladies will appreciate your services alot xxxx

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Posted 1 year ago
Got my waxing done and it was lovely, also had my hair cut and coloured. This is really a hidden gem. Thanks ladies

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Posted 1 year ago
Booked my appointment online,,had no hassle ,,my stylist was Roya what a star,,very professional and gave me ideas for a style,,very pleased with the result,best hair cut I have had in ages will definitely recommend Roya a credit to this salon.

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